FAQs2025-08-28T07:22:51-04:00

Frequently Asked Questions

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Frequently Asked Questions

General Lockout Tagout FAQs

Is the Lockout Tagout software customizable?2025-12-23T10:02:25-04:00

Yes. Smart Safety Pro is a lockout tagout software designed to be customizable for any organization.

The LOTO admin tool allows program administrators access to add and edit data points specific to their implementation. This includes things such as energy type, energy feed, magnitude, and locations.

Smart Safety Pro lockout tagout software also includes a fully customizable facility and divisional hierarchy setup. This means that equipment is placed into departments, buildings, floors, and zones for optimal inventory management and assignments. Facility view options include card style and divisional.

For corporate implementations, plant sites are easily segregated including user access.

Can I use the app even if I don’t have WiFi?2025-12-23T09:59:56-04:00

Yes. The Smart Safety Pro Lockout Tagout app is built to work without a WiFi connection and transfers data between the software and the mobile app using a sync process.

Lockout tagout procedures, audits, and updates can be completed anytime, anywhere. This means that you will never be unable to use the lockout tagout app due to a machine being in an area without a WiFi or data connection.

Can I limit what users have access to?2025-12-23T09:59:18-04:00

Yes. The Smart Safety Pro lockout tagout software has built in user permission groups to ensure users only perform functions that they are authorized to do.

The user groups allow or block the ability to create procedures, approve procedures, perform periodic inspections, perform machine lockout tagout events, or run reports.

Admins have complete control over who is given access to various software. This ensures that only authorized employees have the ability to use the lockout tagout software to perform a digital lockout.

Can I manage multiple sites in one system?2025-12-23T09:58:32-04:00

Yes. Within the Smart Safety Pro Lockout Tagout software, companies can add multiple sites to their operations.

The customizable site map allows sites to be kept separate. The divisional hierarchy also allows companies to setup employees assignments and views by division.

Do I need to buy special scanners or hardware to use Smart Safety LOTO?2025-12-23T09:57:56-04:00

No. The Smart Safety Pro lockout tagout app can be downloaded from the public app store onto any device running Android or iOS. It works on cell phones and tablets, and scans barcodes with the device’s camera.

For companies with strict security requirements, the app should be installed on an enterprise grade mobile computer. This is a handheld device with an integrated laser scanner. It can be locked down to disable camera, bluetooth, WiFi, and any other prohibited feature.

Intrinsically safe mobile computers are also available for performing lockout tagout operations in C1D1 or C2D2 flammable environments.

Is training offered?2025-12-23T09:57:17-04:00

The Smart Safety Pro lockout tagout software is easy to set up and can be used to start new or convert an existing lockout tagout program to a digital platform. Software training is available if needed, and an online knowledge base offers detailed instructions for using the software.

For companies who require OSHA training for authorized employees or assistance with procedure writing and understanding compliance, our partnership with safety consultants Rockford Systems offers onsite consulting services and expert software training combined.

Frequently Asked Questions

Mobile Lockout Tagout FAQs

What is the benefit of mobile lockout tagout?2026-08-31T09:16:22-04:00

Mobile lockout tagout software provides machine status tracking unavailable in manual LOTO systems. During a lockout, an authorized worker scans a QR code, follows each step, and confirms completion on screen.

This ensures proper procedure execution with audit records and updates the equipment to locked out status.

The Smart Safety Pro dashboard shows live equipment status, allowing managers to monitor details remotely without visiting the floor.

What if I don’t have WiFi near the machine?2026-08-31T09:19:03-04:00

No WiFi? No worries.

The app functions offline using a sync system that transfers data between the mobile application and web portal once reconnected.

Can I use digital lockout if my company doesn’t allow cameras?2026-08-31T09:20:08-04:00

Yes, the lockout tagout app works in environments where cameras are restricted.

To retain scanning capabilities, run the Smart Safety Pro app on a secure mobile computer with camera-free hardware.

Workers can also execute procedures by selecting equipment from the list or entering the procedure ID directly into the search bar.

Can I use digital lockout for minor servicing?2026-08-31T09:21:17-04:00

Yes, the Smart Safety Pro app features a dedicated minor servicing module.

Attach QR codes directly to specific energy sources. Scanning a code triggers a mini-procedure and updates the dashboard status to minor servicing.

How do I return the machine to service?2025-12-23T10:32:40-04:00

When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.

Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.

When the return-to-service status is finalized, the real-time equipment status returns to operating.

Frequently Asked Questions

Mobile Periodic Inspections FAQs

How do I track when periodic inspections are due?2026-08-31T09:26:54-04:00

The Smart Safety Pro app removes the need for manual inspection tracking. The system manages schedule timelines automatically to ensure an inspection is triggered every year.

Upcoming inspections are categorized by 30, 60, and 90-day windows. You can check these counts through system reports, the web portal dashboard, or directly within the mobile app workflow.

What information does the mobile periodic inspection include?2026-08-31T09:29:52-04:00

Each inspection covers standard criteria required under OSHA 29 CFR 1910.147 and provides a dedicated section to record participating employees.

Can any employee perform a periodic inspection?2026-08-31T09:32:03-04:00

Inspection access is governed by user permission levels configured inside the software.

Only authorized workers with the correct permission settings can access and run the periodic inspection module in the Smart Safety Pro app.

Do I need to print and file periodic inspection records?2026-08-31T09:33:46-04:00

No. The web portal securely stores all completed inspections in a central database, allowing you to generate reports whenever needed.

If an OSHA audit occurs, inspection records can be pulled instantly for any machine, facility section, or time frame.

What happens when a periodic inspection determines that changes to the procedure are required?2025-12-23T09:55:38-04:00

When it is necessary to change a procedure, the procedure can be unapproved and edited.

Changes can then be made to the existing procedure without having to start over. This includes editing image annotation and isolation steps.

After the changes are complete, the procedure is submitted for approval and assigned a new procedure ID number.

Frequently Asked Questions

Mobile Procedure Builder FAQs

Do I need to use a desktop computer to create a procedure?2026-08-31T10:10:50-04:00

No. The lockout tagout app features a fully mobile LOTO procedure builder.

Build procedures directly at the machine. Users can log energy sources, attach annotated images, and enter verification and return-to-service steps from the mobile interface.

Can I edit a procedure after it is submitted?2026-08-31T10:12:04-04:00

Submitted procedures can be edited by an approver prior to final sign-off. Once approved, a procedure is locked from direct edits.

If changes are required during a periodic audit, change the status to unapproved, update the steps, and resubmit for approval.

This process prevents having to recreate procedures. Updated procedures automatically receive a new ID and QR code to preserve historical records and version history.

How do I create a procedure report to attach to the machine?2026-08-31T10:13:11-04:00

After creating a procedure at the machine with the mobile procedure builder, locate it on the main procedure dashboard.

The system generates a standard report containing scope, purpose, authorization, equipment images, isolation instructions, and return-to-service steps.

No formatting work is required. Print the document directly and attach it to the machine.

Is there a shortcut if I have more than one of the same machine?2026-08-31T10:17:11-04:00

Our procedure copy feature duplicates existing procedures across identical units, eliminating repetitive procedure writing.

How does the procedure approval work?2025-12-23T10:34:48-04:00

After a LOTO procedure is finished and submitted it is ready for approval. The Authorized User can review the procedure in the mobile app, make any necessary changes, then digitally approve it.

This activates the procedure QR code so that it can be scanned to auto-launch the mobile procedure execution anytime lockout tagout is required.

Is there version tracking included?2025-12-23T10:34:20-04:00

Anytime a lockout tagout procedure is unapproved, edited, and re-approved, it is assigned a new procedure ID number.

This offers version tracking when reviewing historical reports and makes it possible to see which lockout tagout procedure was used at any point in time.

How do I track when periodic inspections are due?2026-08-31T09:26:54-04:00

The Smart Safety Pro app removes the need for manual inspection tracking. The system manages schedule timelines automatically to ensure an inspection is triggered every year.

Upcoming inspections are categorized by 30, 60, and 90-day windows. You can check these counts through system reports, the web portal dashboard, or directly within the mobile app workflow.

What information does the mobile periodic inspection include?2026-08-31T09:29:52-04:00

Each inspection covers standard criteria required under OSHA 29 CFR 1910.147 and provides a dedicated section to record participating employees.

Can any employee perform a periodic inspection?2026-08-31T09:32:03-04:00

Inspection access is governed by user permission levels configured inside the software.

Only authorized workers with the correct permission settings can access and run the periodic inspection module in the Smart Safety Pro app.

Do I need to print and file periodic inspection records?2026-08-31T09:33:46-04:00

No. The web portal securely stores all completed inspections in a central database, allowing you to generate reports whenever needed.

If an OSHA audit occurs, inspection records can be pulled instantly for any machine, facility section, or time frame.

What happens when a periodic inspection determines that changes to the procedure are required?2025-12-23T09:55:38-04:00

When it is necessary to change a procedure, the procedure can be unapproved and edited.

Changes can then be made to the existing procedure without having to start over. This includes editing image annotation and isolation steps.

After the changes are complete, the procedure is submitted for approval and assigned a new procedure ID number.

Frequently Asked Questions

Web Portal FAQs

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