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Frequently Asked Questions
How do I reset my password?
To reset your password, please follow these steps:
Click on the 'Forgot Password' link on the sign-in page.
Enter your registered email address.
Check your email for a password reset link and follow the instructions.
If you don't receive an email within a few minutes, please check your spam folder.
For additional assistance, contact our support team.
What is your refund policy?
Our refund policy is as follows:
Refunds are available within 30 days of purchase.
To request a refund, please contact us with your order number and reason for the refund.
Refunds are processed to the original payment method within 5-7 business days.
Digital products and services may have specific refund conditions, so please refer to the terms of service for more details.
For further inquiries, please reach out to our customer service team.
How can I track my order?
After your order is placed, you will receive an order confirmation email with a tracking number.
Visit our website and go to the 'Track Your Order' section.
Enter your tracking number in the provided field to view the current status of your shipment.
If you have an account with us, you can also track your order by logging in and visiting the 'My Orders' section.
Please note that tracking information may take up to 24 hours to update after the order is shipped.
For any further assistance with tracking your order, please feel free to contact our customer service team.